Note that full payment of tuition must be made up front for most of our classes. (Do not send payment until contacted to do so.)

Safety
We provide students with a comfortable and safe environment in which to train. Safety is always paramount when handling firearms. If a student displays disregard for the safety of others or themselves, we reserve the right to dismiss that person from the class. No refunds will be given for dismissal.

Student Registration
We have a limited number of spots available for each class. If you register and reserve one of those spots, you are expected to attend. Do not register for a class until you are sure you can attend on that date and time.

Student Rebook
If you need to rebook a class MORE than seven (7) days before your scheduled class date, you may rebook (transfer to another already scheduled class) one time without a fee. After that rebooking no further transfers or refunds are permitted. If there are no already scheduled classes to transfer to then you may request a refund of the purchase price, less 30 percent of the class price paid.

If you need to rebook a class LESS than seven (7) days before your scheduled class date, the fee is $25. Only one rebooking will be allowed with less than 7 days before your scheduled class date. After that rebooking no further transfers or refunds are permitted. All rebooking requests must be received no later than 24 hours prior to the scheduled class.

If the rebooking is to a more expensive class, you are responsible for the price difference. If the rebooking is to a less expensive class, you will receive a refund of the price difference.

Student Cancel
If you need to cancel a class MORE than seven (7) days before your scheduled class date, you may cancel and request a refund of the purchase price, less 30 percent of the class price paid. Classes cannot be cancelled LESS than seven (7) days before your scheduled class date (no refund will be given). Exceptions to these policies may be made on a case-by-case basis, at the sole discretion of Paladin Group Training and must be put in writing. Paladin Group Training reserves the right to change or amend these policies at any time.

Student No Show
Should you not show up for the course you registered for, you forfeit your tuition (no refund will be given).

Paladin Group Cancellation
In rare circumstances, Paladin Group Training may need to cancel or reschedule a class. If this occurs, you will be notified as soon as possible. In the case of a Paladin Group cancellation, you will be refunded your tuition. If the class has been rescheduled, you may take the course on that new date, or request a refund of your tuition.

We may modify the curriculum of a particular class for safety due to adverse weather and/or poor range conditions.

Class Size
Typically we require a minimum of three students in order for us to run a class (exceptions may be made). If a class receives less than three registrations, we may cancel the class (see Paladin Group Cancellation above).

Exceptions to all of these policies may be made on a case-by-case basis, at the sole discretion of Paladin Group Training, LLC and must be put in writing. Paladin Group Training reserves the right to change or amend these policies at any time.