We provide students with a comfortable and safe environment in which to train. Safety is always paramount when handling firearms. If a student displays disregard for the safety of others or themselves, we reserve the right to dismiss that person from the class. No refunds will be given for dismissal.
We have a limited number of spots available for each class. If you register and reserve one of those spots, you are expected to attend. Do not register for a class until you are sure you can attend on that date and time.
Student Cancellation/No Show
Should you cancel or not show up for the course you registered for, you forfeit your deposit.
However, If you contact us at least 48 hours before your class date and let us know you won’t be able to attend, we MAY be able to transfer you into a future scheduled class of that same course offering. If another offering of that course is scheduled and a spot is available in it, we MAY be able to transfer your deposit and registration over to that class. If that is not possible, you will forfeit your deposit. You may transfer to another scheduled date of the same course offering only once.
Paladin Group Cancellation
In rare circumstances, Paladin Group Training may need to cancel or reschedule a class. If this occurs, you will be notified as soon as possible. In the case of a Paladin Group cancellation, you will be refunded your deposit. If the class has been rescheduled, you may take the course on that new date, or request a refund of your deposit.
Typically we require a minimum of three students in order for us to run a class (exceptions may be made). If a class receives less than three registrations, we may cancel the class (see Paladin Group Cancellation above).
Exceptions to all of these policies may be made on a case-by-case basis, at the sole discretion of Paladin Group Training, LLC and must be put in writing. Paladin Group Training reserves the right to change or amend these policies at any time.